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Contatti & FAQ

Non Esitare A Contattarci

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Per ogni richiesta o esigenza saremo lieti di fornirvi il nostro supporto

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(+39) 334.7118076

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info@stefanotortoli.it

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Via A. Volta 20/1
52019 laterina Pergine Valdarno
(AREZZO)

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F.A.Q.

Domande Generali

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Prima di contattarci prova a vedere se riesci a trovare la risposta alla tua domanda tra le FAQ che abbiamo messo a disposizione in questa pagina.

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ITALIA

• Le spese di spedizione per tutto il territorio Italiano ammontano a 6€ per acquisti fino a 70€.
• Oltre le 70€ le spese di spedizione sono gratuite.

EUROPA

• Le spese di spedizione per tutto il territorio estero Europeo ammontano a 15€ per acquisti fino a 150€.
• Oltre le 150€ le spese di spedizione sono gratuite.

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• Visa (carte di credito e di debito)
• MasterCard (carte di credito e di debito)
• American Express

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Ogni articolo è venduto con regolare scontrino fiscale.

Se sei un’azienda ed hai la necessità che venga emessa fattura, scrivici subito dopo aver effettuato l’ordine e provvederemo ad inviartela. 

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Dal momento dell’acquisto abbiamo un tempo di elaborazione dell’ordine di circa 3 giorni lavorativi al termine dei quali ti verrà inviato un codice spedizione per la tracciabilità del pacco affidato al corriere GLS.

Le spedizioni su acquisti effettuati direttamente dal sito avvengono solo in Italia, per acquisti con spedizioni estere contattaci direttamente via email, telefono o tramite il form sottostante.

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Puoi effettuare un reso in un tempo massimo di 10 giorni dalla ricezione del pacco.

Il reso è a carico dell’acquirente ed il mezzo da utilizzare per la restituzione dell’articolo è a sua scelta.

Si accettano solo resi completi di tutto il packaging standard con il quale è stato ricevuto l’articolo.

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Se hai delle richieste particolari contattaci tramite email all’indirizzo info@stefanotortoli.it o chiamaci al (+39) 334.7118076 e cercheremo di capire insieme a te se possiamo soddisfare qualsiasi tua eventuale esigenza.

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header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” max_width__hover=”100%” max_width__hover_enabled=”100%”]

Si accettano resi fino a 10 giorni successivi il giorno della consegna dell’articolo.

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Dallo store online vengono effettuate vendite sia in Italia che in tutto il territorio estero Europeo.

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use_background_color_gradient__hover=”off” use_background_color_gradient__hover_enabled=”off” background_color_gradient_start__hover=”#2b87da” background_color_gradient_start__hover_enabled=”#2b87da” background_color_gradient_end__hover=”#29c4a9″ background_color_gradient_end__hover_enabled=”#29c4a9″ background_color_gradient_type__hover=”linear” background_color_gradient_type__hover_enabled=”linear” background_color_gradient_direction__hover=”180deg” background_color_gradient_direction__hover_enabled=”180deg” background_color_gradient_direction_radial__hover=”center” background_color_gradient_direction_radial__hover_enabled=”center” background_color_gradient_start_position__hover=”0%” background_color_gradient_start_position__hover_enabled=”0%” background_color_gradient_end_position__hover=”100%” background_color_gradient_end_position__hover_enabled=”100%” background_color_gradient_overlays_image__hover=”off” background_color_gradient_overlays_image__hover_enabled=”off” 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Form Di Contatto

[/et_pb_text][et_pb_contact_form email=”info@stefanotortoli.it” custom_message=”Nome: %%name%%||et_pb_line_break_holder||Indirizzo Email: %%email%%||et_pb_line_break_holder||Messaggio: %%message%%” success_message=”Messaggio inviato con successo!” submit_button_text=”INVIA MESAGGIO” _builder_version=”4.5.7″ form_field_background_color=”#f8f8f8″ form_field_font=”Montserrat||||||||” form_field_line_height=”2em” custom_button=”on” button_text_size=”13px” button_text_color=”#ffffff” button_bg_color=”#ef6f49″ button_border_width=”8px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”0px” button_letter_spacing=”2px” button_font=”Montserrat|600||on|||||” button_use_icon=”off” form_background_color=”#f8f8f8″ button_bg_color__hover=”#d64228″ button_bg_color__hover_enabled=”on”][et_pb_contact_field field_id=”Name” field_title=”Nome” _builder_version=”4.4.8″ button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Indirizzo Email” field_type=”email” _builder_version=”4.4.8″ button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Testo del messaggio” field_type=”text” fullwidth_field=”on” _builder_version=”4.4.8″ button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_contact_field][et_pb_contact_field field_id=”Privacy_Policy” field_title=”Si prega di consultare i Termini, le Condizioni e l’Informativa sulla Privacy” field_type=”checkbox” checkbox_options=”%91{%22value%22:%22Acconsento al trattamento della %22,%22checked%22:0,%22dragID%22:-1,%22link_url%22:%22/privacy-policy%22,%22link_text%22:%22Privacy Policy%22}%93″ fullwidth_field=”on” _builder_version=”4.5.7″ _module_preset=”default”][/et_pb_contact_field][/et_pb_contact_form][/et_pb_column][/et_pb_row][/et_pb_section]